At Healing Journey, we know how important it is for you to receive your wellness products quickly and safely. Our Delivery Policy is designed to keep things simple, transparent, and worry-free, so you always know what to expect when shopping with us.
Delivery Timelines
We aim to deliver your orders within 5 – 7 working days from the date of dispatch. Customers in metro cities often receive their products faster, while deliveries to remote or rural areas may take a little longer. During peak seasons, festivals, or unexpected events such as strikes or natural calamities, delivery timelines may be extended — but we’ll always keep you updated.
Order Processing
Once your order is placed, our team carefully prepares it for dispatch. Most orders are processed within 1–2 working days. Orders placed on weekends or public holidays are processed on the next working day. Every package is securely packed to ensure your products reach you in perfect condition.
Delivery Partners
We work with trusted courier services and logistics partners who have a strong track record of safe and timely deliveries across India. Once your order is shipped, you will receive an email or SMS with tracking details, so you can monitor your package until it reaches your doorstep.
Delivery Charges
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Free delivery may be available on selected products or orders above a certain value (as mentioned at checkout).
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For other orders, standard delivery charges will apply. Don’t worry — these charges are always shown upfront, so there are no surprises at the checkout page.
Missed or Failed Deliveries
If the delivery attempt fails because of incorrect details or the customer being unavailable, our courier partner will usually make another attempt. In case the package is returned to us, we’ll get in touch to help you with the next steps.
Need Assistance?
If you face any issue related to delivery, our support team is always ready to assist you:
📧 info@healingjourney.co.in
📞 +91 83840 45639
At Healing Journey, our promise is simple — your wellness products delivered with care, on time, and with complete transparency.
