At Healing Journey, we want every step of your shopping experience to be smooth, safe, and convenient — and that includes making payments. Our Payment Policy has been designed to give you full confidence while purchasing your favourite health and wellness products online.
Accepted Payment Methods
We provide multiple payment options to make your checkout process simple and flexible. You can pay for your order using:
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Credit Cards & Debit Cards (Visa, MasterCard, RuPay, etc.)
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UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)
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Net Banking from all major banks
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Digital Wallets (where available)
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Cash on Delivery (COD) – available on select orders and locations
By offering these choices, we make sure you can pay using the method that feels most convenient for you.
Secure Transactions
Your trust is important to us. That’s why every transaction on Healing Journey is processed through a secure and encrypted payment gateway. We never store your sensitive payment details such as card numbers or UPI IDs. Our systems comply with industry standards, so you can shop worry-free, knowing that your financial information is always protected.
Payment Confirmation
Once your payment is successful, you will receive an order confirmation email and/or SMS with complete details of your purchase. This confirmation serves as proof that your payment has been received and your order is being processed. If you don’t see a confirmation within a few minutes, please check your spam folder or contact our support team.
Cash on Delivery (COD)
For customers who prefer paying at the time of delivery, we offer a Cash on Delivery option on eligible orders. Please ensure you have the exact amount ready, as our courier partners may not carry change.
Failed or Pending Transactions
In rare cases, if your payment fails but the amount is deducted from your account, don’t worry — your money is safe. Such transactions are usually reversed automatically by your bank within 5–7 working days. If you face any issues, simply share the transaction ID with us and our team will help resolve it.
Need Help?
For any payment-related assistance, our support team is always here for you:
📧 info@healingjourney.co.in
📞 +91 83840 45639
At Healing Journey, our mission is to make your online shopping easy, secure, and worry-free — so you can focus on what truly matters: your wellness journey.
