At Healing Journey, your satisfaction and peace of mind matter the most to us. We know that shopping for health and wellness products should feel safe, convenient, and stress-free. That’s why we have a clear and customer-friendly Return & Exchange Policy to give you full confidence when making a purchase.
Easy Returns in 7 Days
We offer a 7 working day return period for most products purchased through our store. If you are not fully satisfied with your order, you can easily return it within this time frame. To be eligible, products must be in unused condition, with all original packaging, tags, and accessories intact. Having your invoice or proof of purchase will also make the process smoother.
Hassle-Free Exchanges
We understand that sometimes you might want to replace a product with something else — maybe a different variant, size, or simply a swap for another item. Our exchange option is available within 7 working days of delivery. As long as the item is unused and returned in its original condition, we’ll happily arrange an exchange. If the exact product is unavailable, you may select another item of equal value, or choose a refund instead.
Non-Returnable Items
For hygiene and safety reasons, some categories such as opened health supplements, personal care, or wellness equipment cannot be returned or exchanged once unsealed. These exceptions will always be clearly mentioned on the product page before you place your order.
Quick & Caring Support
We want your healing journey to remain hassle-free at every step. If you’d like to start a return or exchange, simply contact us:
📧 info@healingjourney.co.in
📞 +91 83840 45639
Our team will guide you step by step, making sure the process feels quick, simple, and stress-free.
Shop With Confidence
At Healing Journey, we don’t just provide wellness products — we build lasting trust. Our Return & Exchange Policy ensures that if something doesn’t feel right, you always have the option to return or exchange it within 7 days. This way, you can continue shopping with confidence, knowing that your satisfaction is always our top priority.
